Privacy Policy

Harlow & Stone operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Harlow & Stone is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, or make a purchase through the Services or communicate with us.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Policy and understand the collection, use and disclosure of your information as described.

Personal Information We Collect

We may collect or process the following categories of personal information:

  • Contact data including name, address, billing address, shipping address, phone number and email.
  • Financial information including credit card, debit card and bank account numbers, transaction details and payment confirmations.
  • Account information including username, password, security questions, preferences and settings.
  • Transaction information including items viewed, added to cart, purchased, returned or cancelled.
  • Communications with us including information contained in communications you send us.
  • Device information including information about your device, browser or network connection and IP address.
  • Usage information including information about your interaction with the Services.

How We Use Your Personal Information

  • Providing and improving the Services. We use your information to process payments, fulfil orders and create a personalised shopping experience.
  • Marketing and Advertising. We use your information for marketing purposes, such as sending promotional communications.
  • Security and Fraud Prevention. We use your information to authenticate your account and detect fraudulent activity.
  • Communicating with You. We use your information to provide customer support.
  • Legal Reasons. We use your information to comply with applicable law.

How We Disclose Personal Information

  • With Shopify, service providers and other third parties that perform services on our behalf.
  • With business and marketing partners to provide marketing and advertising services.
  • When you authorise or consent to disclosure of certain information to third parties.
  • In connection with business transactions such as mergers or insolvency proceedings.

Your Rights and Choices

  • Right of Access. You may request access to the personal information we hold about you.
  • Right to Deletion. You may request that we delete the personal information we hold about you.
  • Right to Correction. You may request correction of inaccurate personal information.
  • Managing Communication Preferences. You may unsubscribe from our promotional emails at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Policy on this website.

Contact

For questions about our privacy practices or to exercise your rights, contact us at info@harlowandstone.com.